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Red Room DVD is the exclusive agent for Buster24 Italia in Australia and New Zealand. Buster24 Italia is the world’s premier manufacturer of DVD dispensing technology systems. In addition to owning and franchising Red Room DVD outlets, we sell DVD dispensing technology to third parties. Dispensers can be installed in any number of locations (eg universities, train stations) and chains of dispensers can be easily networked and remotely administered. For more information click on the following: Dispenser |
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Buster24 DVD dispensers are:
- The best looking product on the market
- Flexible in design – you choose size, configuration, colour, construction, horizontal or vertical face, touchscreen or button interface etc. Each machine is custom built
- Secure – our dispenser fronts can be made from aluminium and there is an entirely ‘vandal-proof’ model available which is ideal for stand-alone installations (eg on train stations)
- Innovative – optional services include internet/SMS reservation and virtual membership cards (which use thumb or retina scanning)
- Able to sell DVDs in their original casings
- Compatible with all Australian payment options (ie cash, credit card and EFTPOS)
- Easily networked with other dispensers
Red Room DVD can assist as much or as little with the operation of your dispensing solution. Services include inventory ordering, stocking, branding, marketing and of course technical servicing. We also have a wealth of knowledge on how and where to operate your dispenser to maximum returns.
You can download a brochure here or for further information, please email sales@redroomdvd.com.
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Specifications |
Our dispensers have two hardware components: Differently configured LEM’s can be used with different sized storage units – it depends on your requirements. Roll your mouse over the image on the left to see where the components are located. |
Storage Unit
The storage unit is the rear compartment which stores DVDs (or other items to be dispensed). The storage unit can be entirely customised to dispense products of different dimensions for rental or sale.
There are 4 standard sizes available: Micro, Mini, Regular and Extra Large.
Dimensions / Capacity:
| Storage Unit | Width | Depth | Height | Max DVD | |
|---|---|---|---|---|---|
| Slimline | Standard | ||||
| Micro | 58.8cm | 77cm | 148cm | 216 | |
| Mini | 73cm | 77cm | 207cm | 537 | 1023 |
| Regular | 110cm | 77cm | 207cm | 1074 | 2046 |
| XL | 147cm | 77cm | 207cm | 1432 | 2728 |
LEM
The LEM is the front interface of the dispenser through which customers can browse, pick-up, return and pay. The LEM has a product gateway (through which products are dispensed and returned) can incorporate either a touchscreen button navigated screen or a touch screen. In addition, the LEM can incorporate a membership card reader, bank note reader, EFTPOS PIN pad, and a product gateway which allows for products to be dispensed and returned.
Buster 24 provides a number of options regarding the design and functionality of your LEM to ensure that your dispenser meets the design and ease of usability required by today’s savvy consumer.
There are 5 basic categories of LEMs, each tailoured to suit differing functional requirements – Robot, Single, Selector, Duplex, Plus.
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Robotsmallest of the LEMs and is primarly designed to be used with the Micro storage unit to provide customers with a compact dispensing solution that can be implemented in the smallest of locations. Notwithstanding the reduced dimensions, the Robot provides identical functionality as larger LEMs (Width 51cm) |
Singlea compact interface that provides customers with more space to interact with the Buster 24 dispenser that what the Robot offers. Again the Single is sufficiently compact to provide an optimal capacity to work in sites with limited space (Width 70.5cm) |
Selectorwhile the Selector looks similar to the Single, it is distinctively different in that it does not dispense any items. Rather it allows customers to browse and reserve products at a dispenser. This LEM can be networked with the dispenser to provide customers with extra search availability. The Selector can be located separately from the storage unit. |
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Duplexallows customers to simulatenously browse the contents of the Buster 24 selector and pickup or return product. The left side of the duplex effectively operates as a Selector whilst the right side is effectively a Robot (width 102cm) |
Plusprovides extra browsing capacity as it is essentially a Duplex with an extra Selector. This allows two people to browse with a third person simultaneously able to use the pick-up/ return slot |
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Note that all pictures above are of fibreglass horizontal LEMs. You can choose to have the LEM manufactured in steel which is more ‘vandal-proof’. You also have the option of ordering a vertical front instead, which provide less browsing privacy, but greater space efficiency. To really impress your customers, we can print a design the front of a vertical LEM to suit your branding. |
Further information regarding the Buster 24 machines can be obtained from the main Buster24 Italia website at www.buster24.com. For any other information, please contact us on sales@redroomdvd.com.
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Software
Our dispensers are powered by a completely integrated windows based platform called Winvideo. Already installed in over 2,000 dispensers worldwide, Winvideo is very intelligent, reliable and provides substantial features. We have adjusted the software to cater specifically for the Australian market, including ensuring compliance with Australian ratings classifications and integration with Australian payment systems.
You can download a trial version of the Winvideo operating software (NB this is a European version) [click here to go to download site at www.winvideo.net].
Customer Interface
- Easy to use
- Customers can search for a DVD by director/Actor/Genre
- Generates an automatic listing of New Release titles
- Interface can be changed to be consistent with your chosen branding strategy
Memberships
- Customers can register using their credit card or a virtutal membership
- Virtual membership allows for identification via fingerprint reader or optical retina scan
- Memberships are protected by a security PIN
- Members can also elect a “Minors’ PIN” which will restrict the user’s access to titles rated below R18+
- Ability to send targeted messages to specific members
Products
- Displays DVD covers, synopses, critic reviews and trailers.
- Option to sell or rent product
Renting
- Customers can rent for variable lengths ( 6 hours, 12 hours, 24 hours and daily)
- Supports a monthly unlimited rental service
- Up to 10 concurrent rental transactions per computer
Statistics and Reports
- Statistic and report functions allow querying of transaction history and comparison of sales information
Other
- Ability to access software remotely via modem
- Able to network numerous dispensers
Further information regarding the Buster 24 machines can be obtained from the winvideo website at www.winvideo.net. For any other information, please contact us on sales@redroomdvd.com.
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After Sales Service
The cutting edge dispensers manufactured by Buster24 and the fully integrated WinVideo software is only part of the package offered to customers. We provide a comprehensive after sales service program, ensuring that you are provided with a total DVD rental solution, rather than a ‘hardware drop’.
Each machine is backed by a 24 month warranty on mechanical components, and 12 months on electrical components.
With our remote support service, trained technical staff can access your dispenser remotely and perform online diagnostics. In fact, the vast percentage of problems you might incur can be addressed without physically visiting the location. We can even configure your dispenser to automatically notify our support team via email or SMS if any problems occur.
Through our national service network arrangements, we are also able to dispatch service staff to your dispenser at any location in Australia should it be required.
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